How A Patient Advocate Can Help

By Elaine Guthrie


The health care system is complicated and difficult to navigate. There is so much information to know and processes to carry out. Patients who receive care and also caretakers of patients might feel confused or overwhelmed by it all. These people should seek the support and services offered by a patient advocate. This refers to a professional who work with patients as their representative. They offer a wide variety of services.

Whether a person is well or ill, managing their health could be overwhelming. If something goes wrong, it might be difficult for them to get what they need or feel that they are being heard by their health care providers. These professionals might not intend to make it difficult and complication for patients, but this is a frequent problem in the complex health care system. The industry and people who work in it do not always have compassion and understanding for patients, survivors or caretakers.

Advocates can be of aid. They are available to guide clients through the processes while being sensitive and caring to their needs and desires. He or she will focus on patient needs and help with resolving concerns about care needed and quality of care. They can also help ensure that patients are heard by the doctors and have a part in making important decisions.

These professionals typically work in hospitals, or for non-profit or for-profit groups. Some might even have their own independent work. Patients need to search around to find the best available in this region. Advocates are accessible in many parts of the globe, including Sydney, AU. When possible, the patients should make sure to look at reviews and ratings, as well as the advocacy services available.

Most insurance providers are not willing to offer coverage to pay for advocacy services. Therefore, people are expected to pay out of pocket. Fees vary and are often relative to factors such as location, expertise of profession and services that are administered. Consider the costs when doing research on what is available in the area.

There are a lot of services that these professionals can provide to their clients. It is common for advocates to focus on privacy matters, patient rights, informed consent or confidentiality, awareness building, education and support of patients, survivors and the people who care for them, and patient representation. Essentially, the work of these professionals is to give a voice to survivors, patients and caretakers. They can be allies in navigating the health care system.

It is fundamental that people stand up for what they believe to be right, especially if it involves their wellness and health. Patients and caretakers need to speak up if something does not seem right or is wrong. People often file complaints or voice concerns if they get bad service while at a restaurant or store. They should do the same when handling their medical care.

Advocates can be supportive in these cases and can help in other ways. They may go to the doctor with them, provide clarification, help with paperwork, consult physicians about patient concerns or question, and a lot more. The advocates might have different specialities within this line of work too. Patients should find one who offer services and support that they need and desire.




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